by Braden Kelley
Here are the top ten insights that I captured from Gary Hamel’s speech:
- We need to openly challenge our corporate management policies and processes, and experiment like we do in other scientific disciplines
- The more consolidated the control of change is, the less resilient an organization will be
- To come up with any really good idea, you have to challenge your deep orthodoxies – we need to do the same thing with our management principles
- Two hard problems – (1) How do you do things at scale without being inflexible? (2) How do you have strong coordination without centralization?
- “If call wait time is 30 minutes, how come I can’t pay $2 and jump to the front of the queue?”
- The future is not necessarily unpredictable, but it is often uncomfortable – As a result, management often fails to react
- As knowledge becomes distributed across organizations and countries, it becomes harder to create sustainable differentiation
- Not only is the pace of change going exponential, but business is getting a lot tougher because barriers to entry are falling, and things are changing so fast that by the time regulators understand something new, it’s out of control
- The time from leader to laggard in an industry is now sometimes measured in months
- “We can create organizations that can manage incredible complexity, but with great inflexibility” – even though we complain about how organizations are managed, startups do it the same way only smaller
What do you think?
Braden Kelley is the editor of Blogging Innovation and founder of Business Strategy Innovation, a consultancy focusing on innovation and marketing strategy. Braden is also @innovate on Twitter.