Monthly Archives: January 2010

Brainstorming is More Than Ideation

Most people think brainstorming sessions are all about ideas – much in the same way that Wall Street bankers think life is all about money. While ideas are certainly a big part of brainstorming, they are only a part. People who rush into a brainstorming session starving for new ideas will miss the boat (and the train, car, and unicycle) ...

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Playing at Strategy

Top Left: January 2010 edition of Harvard Business Review, Top right: Michael G. Jacobides by Kevin Roberts “The play’s the thing” may be from Hamlet but the subject is from Michael Jacobides, an associate professor of strategic and international management at the London Business School who appears in the new issue of Harvard Business Review with an article Strategy Tools ...

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Small Business Needs Social Software

A general observation of collaborative work is this: “The larger and more diverse are your personal network of contacts, the higher the quality of your ideas and project work.” In the enterprise market, the opportunity being seized by companies is to better connect employees. The sheer size of these firms makes it obvious that they are not optimizing collaborative activities. ...

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Innovation vs Commoditization

You can hardly turn around these days without running into some sort of reference to innovation. Dozens of books about the topic line the shelves at Borders and Barnes & Noble, from “The Art of Innovation” to “The Myths of Innovation.” Innovation is rapidly becoming the latest business buzzword. But before you dump ‘innovation’ into the jargon dustbin along with ...

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Pretending to be a Customer

It’s a challenge to objectively examine your own website as if a prospect or customer seeking information would. There’s an approach you can follow to get ideas flowing though: Look at a direct competitor’s online presence, trying to shoot holes in it based on how a customer might view it. You should really be able to get into it by ...

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Apple Tablet Won't Be Runaway Success

First we had incredible hype around Motorola’s Droid and its sales so far have proven to be just okay. Then we had even more hype around Google’s phone entry – the Nexus One – and its sales results so far have been meager. So, now along comes Apple with its much-hyped (and only rumored) tablet innovation, which we expect to ...

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What is Design Thinking?

If you’re a businessperson or someone interested in understanding how to facilitate innovation, you’ve probably heard of “design thinking” by now. Coined by IDEO’s David Kelley, the term refers to a set of principles, from mindset to process, that can be applied to solve complex problems. I’ve seen articles lately ranging from those that highlight its potential, [Design Thinking for ...

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Keeping Employees Informed – A Step-by-Step Guide

In my last blog, I talked about the importance of communicating your strategic planning framework to employees at all levels of the organization. And not just once, but over and over again so that people never lose sight of the goals. I also noted that most employees prefer to hear this information directly from their boss or manager. But face-to-face ...

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Value Creation: The Ultimate Goal of Innovation

Why innovate? Some would argue that companies innovate to achieve a heightened competitive advantage, streamline the organization, or create intellectual property – including patents, trademarks and other protected property – that create value in the portfolio. Many reasons and rationales can be argued for the pursuit of innovation. Yet no purpose for or result from innovation can be more compelling ...

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