Monthly Archives: February 2010

Call for February 'Innovation Perspectives'

February’s opportunity to contribute your Innovation Perspectives is now here. This monthly feature presents our loyal readers with different perspectives on a single topic all in one place – from several different authors. It gives our innovation community the opportunity to compare, contrast and discuss them in the comments here on Blogging Innovation and with the 1,980+ people in the ...

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Who Killed Our Business?

Most business managers go through the annual ritual of budgeting. We plan the next one or two years based on the actual results of the most recent year. We draw up a spreadsheet and plan line by line – sales revenues up 10% and costs held to a 5% increase means a modest improvement in profits. We should have learned ...

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Solid Service Principles are Crucial

Below is the latest blog I just received from Seth Godin. He (as he does most days) makes an important point especially for Service based companies and provides additional reasons why Service Design can be such a potent weapon for progressive companies. It’s not JUST the steak or the phone call or the insurance cover that your customers are buying ...

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Brainstorming Breakthroughs Require the Right Question!

There’s a simple reason why so many brainstorm sessions are a waste of time. The problem statement being pitched to participants is the wrong one. This is not surprising – especially when you consider how little time most facilitators put into preparing for a session. Here’s what happens: The person who calls the session is usually scrambling – overwhelmed, over-caffeinated, ...

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