Monthly Archives: May 2010

Building a Culture of Innovation From the Inside Out

A Kaiser Permanente Perspective by Jennifer Ruzek Liebermann (via THCB) “How do you inspire and enable innovation in a large organization?” That’s the question I grapple with daily as director of Kaiser Permanente’s health care innovation center. I’ve observed that it isn’t sufficient to have a dedicated Innovation Center, an Innovation & Advanced Technology Group, or in-house Innovation Consultancy design ...

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Innovation at IBM – Open and Global

Anders Quitzau, an Innovation Executive at IBM forwarded an interesting presentation that gives a good overview of the many innovation activities that take place at IBM. How IBM Innovates (PDF) – Anders Quitzau Some keywords are open and global as summed up by this quote by Sam Palmisano (CEO): “We opened up our labs, said to the world, ‘Here are ...

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Innovation Perspectives – Three Co-Creation Perspectives

This is the third of several ‘Innovation Perspectives‘ articles we will publish this week from multiple authors to get different perspectives on ‘How should firms collaborate with customers and/or value chain partners to co-create new products and services?’. Here is the next perspective in the series: by Mark Prus Collaborating With Your Consumers for Innovation… Good Idea? Bad Idea? I ...

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The Crowd of One

The Customer Segment of “Me” by Ric Merrifield I think a lot of people have seen this collision coming, where so many people want to express their individuality, but so many of the things we buy are mass-produced – it gets harder and harder in many ways for people to express their individuality without spending a fortune. Somewhat of a ...

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There is No Shortage of Wicked Problems

Just The Coffee Cup Alone Is A Hard One To Solve, Not For The Lack Of Trying. by Idris Mootee Sustainability and in particularly recycling is a very tricky topic. Just use coffee cup as an example, Today there are 58 billion disposable coffee cups being thrown away, un-recycled, around the world each year. Often least understood by consumers and ...

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Innovation Perspectives – A Common Purpose

This is the second of several ‘Innovation Perspectives‘ articles we will publish this week from multiple authors to get different perspectives on ‘How should firms collaborate with customers and/or value chain partners to co-create new products and services?’. Here is the next perspective in the series: by Yann Cramer Co-Creation Springs from a Sense of Common Purpose Too often the ...

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You Failed! Now What?

Last week, I had three conversations with three different companies. And each had a complaint about the same group of people: lawyers. If you think about it, innovators and lawyers have completely opposite objectives. Innovators want to grow the business. They believe that risk and failure are a natural part of the innovation process. Their mantra is “expansion.” Lawyers, on ...

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Old Media versus New Media

Cry or Take Action by Adam Hartung Do you lament “the way things used to be?” I remember my parents using that phrase. Now I often hear my peers. And it really worries me. Success requires constant growth, and when I hear business leaders talking about “the way things used to be” I fear they are unwilling to advance with ...

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ROI Not Enough – What's the Cost of the Problem?

Return on investment is a great tool to use in the sales process (and for innovation too). It demonstrates clearly that a company can make more (or save more) by using your product or service. The major problem with ROI on its own, however, is that it doesn’t necessarily create urgency. There’s a positive return on the investment, fine, but ...

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Listen to Your Subconscious Mind

If you study the lives of people who have had Eureka moments, you’ll discover that their breakthroughs almost always came after extended periods of intense, conscious effort. They worked, they noodled, they struggled. They abandoned all hope, they recommitted — and then the breakthrough came. And often at the most unexpected of moments. They weren’t buying lottery tickets at their ...

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