The fuzzy front end of innovation confronts you with a lot of questions. There are numerous reasons why a brainstorm session can produce few great ideas or none at all.
Every one of us has experienced failed brainstorms. Because 300 ideas hung on a wall and nobody knew how to go on. Or one of your vice-presidents disapproved of every idea so after a short while everybody kept his mouth shut. Or because at the end of a long day at the office you could only recycle old ideas and there was nothing new under the sun. But do not get discouraged. The perfect brainstorm exists. I have experienced several in practice. And was in the position of facilitating some of them.
So, what finally gives that WOW feeling? I’ve discovered that this simple question cannot be easily answered. I do not think there is one dominant success factor. It is much more the right interplay of many small factors. It is all in the details I experience. Perhaps the metaphor of a puzzle is most striking. There are many small pieces needed, and if you lose one, the puzzle is worthless. In my practice as facilitator I have found twenty-five pieces contributing to the perfect brainstorm, which I like to share with you.
- Define a relevant subject, which is a challenge for the organization and the people you invite.
- Create with the sponsor a concrete and s.m.a.r.t. brainstorm or innovation assignment.
- Create momentum for the brainstorm. Something important must happen now!
- Invite people for whom the assignment is personally relevant.
- Invite both people for content as for decision-making reasons.
- Invite also a couple of outsiders as outside-the-box thinkers.
- Get a good mix between men and women, young & old, et cetera.
- Let the internal top problem-owner (vice-president) participate.
- Look for a peaceful and special environment (special place, special music, special food et cetera).
- Create an (emotional) safe environment where you can be yourself.
- Do not allow ringing and flashing iPhones and Blackberry’s.
- Never, I really mean never, brainstorm at the office.
- Take at least two days for an effective brainstorm for concrete new concepts.
- Spend twice as much time on the convergence process as on the divergence process.
- Plan and prepare an effective combination of idea generation techniques.
- Be open to suggestions from the group to adapt the process. Do not always try to stick to the program you have set.
- Make sure it is enjoyable. Fun promotes good results.
- Time box. Make sure everybody knows what the time limits are for the different assignments. And stick to the time.
- Hire visualizers or cartoonist to visualize the results
- Keep the pace going; otherwise it becomes long-winded and boring.
- Hire an (internal) expert facilitator, hardly noticeable, with light controls.
- Gives the opposite energy to the group. If the group is too active: be calm. If the group is too calm: be more energetic.
- Don’t lose sight of sub groups, constantly check how they progress.
- Make the output very concrete and clear to anybody. Also to those who did not participate.
- Creating the new concepts with your own colleagues generates maximum internal support.
Diverse group of participants
Effectively structured process
Facilitated by a professional
The proof of the pudding is in the eating of course. Try to deploy the 25 rules, and you will notice that the participants will share the WOW-feeling and support the outcome. So when you organize or lead a brainstorm, check out if you’ve complete the puzzle.
In the FORTH innovation method, a two-day brainstorm is planned in the third step: Raise Ideas. You can download the brainstorm program here, to help you get started.
I wish you lots of success organizing your own perfect brainstorm!
Gijs van Wulfen leads ideation processes and is the founder of the FORTH innovation method. He is the author of Creating Innovative Products & Services, published by Gower.