Monthly Archives: April 2016

World Creativity and Innovation Week April 15 – 21

World Creativity and Innovation Week April 15 - 21 is a dedicated time worldwide to inspire new action, create novel ideas, make new decisions; solve problems in new ways, do something new, support new thinking, partner with new people, hold new conversations, use a new pair of eyes. It's is a global launch pad for new ideas, new decisions and new actions.

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Innovation needs all 3 levels of support, so what happens if you miss one?

The words creativity and innovation are often used interchangeably. For my doctoral dissertation, I had to spend time defining them and reached the following definition of (and relationship between) the two words. Creativity is an individual function. It is the cognitive ability to transcend traditional ideas, rules, patterns, and create meaningful and original ideas.

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Service Redesign – Lost T-Mobile Smartphone

Service Redesign - Lost T-Mobile Smartphone

Given the health risks of carrying a smartphone (or any kind of mobile device) too close to the body for extended periods, I try to always remove electronic devices from my pockets whenever I can. For ten years this has never caused a problem until Saturday. This marked the first time in more than a decade that I walked off and forgot my smartphone. Now I’ve had the joy of...

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