Author Archives: Gregory Hicks

When More is Less in Crowd-sourcing Innovation

In most organizations, there is an omnipresent quest for more. With crowd-sourcing innovation programs, the first impulse is to seek more ideas. Is more really better? What about idea quality? Does ‘more ideas’ work against idea quality? And if so, then what do you do about it? In 2011, I launched the employee open innovation program at UnitedHealth Group (Fortune ...

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