Author Archives: Jeffrey Phillips

3 Key Components of an Innovation Culture

Good artists borrow and great artists steal. Today I am a great artist, and stealing from another. At a recent speaking engagement which I attended virtually through a Twitter stream, Rob Shelton described an innovation culture as being made of vision and metrics and motivation. I thought this was an excellent summation of the attributes of an innovation culture, and ...

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Government's Role in Innovation

I saw an article recently, highlighted by Richard Florida, that suggested that the incoming Republican-led House of Representatives will reduce spending on scientific research. The natural conclusion from that assertion was that therefore, there would be less funding for “innovation”. It’s interesting to consider how funding for basic R&D within government labs impacts innovation, and what role we want the ...

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Innovating Designed Products and Experiences

There’s a good, short recent article in the Irish Independent which states that people want designed, not designer products. While I doubt that many people are going to rush out and give up their BMW cars or Breitling watches, I suspect that the notion of “designed” products, services and experiences is really the next big opportunity for innovation. And the ...

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The Real Product of Innovation

I think we’ve been thinking about innovation all wrong, at least conceptually speaking. I don’t mean that terms like “incremental” or “disruptive” are wrong, or that techniques like crowdsourcing or “open innovation” aren’t often effective. What I think many firms are getting wrong is their expectation about outcomes, regardless of the tools and techniques. You see, what they miss is ...

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Finding Lead Users for Innovation

Just when it seems Google has gone and jumped the innovation shark, the smart guys at Google demonstrate that they are still in the innovation game. I’ve just learned about Google Slam, and I’m here to tell you it’s probably one of the smartest innovation moves I’ve seen online in several years, if Google is doing with it what I ...

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Now is the Right Time for Innovation

So it actually all comes down to this – my prospects and clients need to understand when the “right” time for innovation is. After all, what we usually hear from executives is that “this isn’t the right time” for innovation. Not that they don’t want innovation, or don’t need innovation, or that innovation is too risky or expensive. No, the ...

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Increasing Global Demand for Innovation Success

I recently conducted an innovation workshop in Kuala Lumpur. The energy and enthusiasm for innovation from firms that attended is really impressive. We had attendees from Malaysia and Thailand, as well as from Sudan. For all the firms represented, innovation represents a method to drive new differentiation and new revenues based on new products, new services and new business models. ...

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Questioning Innovation

As any good journalism student knows, the most powerful toolset in his or her arsenal are the five Ws and the one H. Who, what, when, where and why, along with how, answer many questions and provide insight. This tool have been immortalized by many, including Rudyard Kipling, who wrote a short poem entitled Six Serving Men, in praise of ...

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The United States Needs More Innovation

I’ve just come across the National Science Foundation’s (NSF) survey from 2008 on Business R&D and Innovation. This was a study conducted by the NSF across a wide swath of US firms of all sizes and industries. The results should scare you. I’m surprised they haven’t been front page news. The results suggest that about 1 in 5 manufacturers indicate ...

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