Author Archives: Jeffrey Phillips

The Real Product of Innovation

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I think we’ve been thinking about innovation all wrong, at least conceptually speaking. I don’t mean that terms like “incremental” or “disruptive” are wrong, or that techniques like crowdsourcing or “open innovation” aren’t often effective. What I think many firms are getting wrong is their expectation about outcomes, regardless of the tools and techniques. You see, what they miss is ...

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Finding Lead Users for Innovation

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Just when it seems Google has gone and jumped the innovation shark, the smart guys at Google demonstrate that they are still in the innovation game. I’ve just learned about Google Slam, and I’m here to tell you it’s probably one of the smartest innovation moves I’ve seen online in several years, if Google is doing with it what I ...

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Now is the Right Time for Innovation

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So it actually all comes down to this – my prospects and clients need to understand when the “right” time for innovation is. After all, what we usually hear from executives is that “this isn’t the right time” for innovation. Not that they don’t want innovation, or don’t need innovation, or that innovation is too risky or expensive. No, the ...

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Increasing Global Demand for Innovation Success

I recently conducted an innovation workshop in Kuala Lumpur. The energy and enthusiasm for innovation from firms that attended is really impressive. We had attendees from Malaysia and Thailand, as well as from Sudan. For all the firms represented, innovation represents a method to drive new differentiation and new revenues based on new products, new services and new business models. ...

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Questioning Innovation

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As any good journalism student knows, the most powerful toolset in his or her arsenal are the five Ws and the one H. Who, what, when, where and why, along with how, answer many questions and provide insight. This tool have been immortalized by many, including Rudyard Kipling, who wrote a short poem entitled Six Serving Men, in praise of ...

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The United States Needs More Innovation

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I’ve just come across the National Science Foundation’s (NSF) survey from 2008 on Business R&D and Innovation. This was a study conducted by the NSF across a wide swath of US firms of all sizes and industries. The results should scare you. I’m surprised they haven’t been front page news. The results suggest that about 1 in 5 manufacturers indicate ...

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Innovation and a Network Effect

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There’s been a blog post rattling around in my head for several days now, but I haven’t been quite able to grasp the handle of it. So stick with me here as I work it out on (virtual) paper. We all are aware of the benefits for innovation that occur when we as individuals network with other people, other markets, ...

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Why Innovation Lists are Worthless

It’s that time again – the time to breathlessly await which Fortune 500 firm will be anointed as “the most innovative” firm. Typically we see several “Top 50” lists each year nominating particular firms as the “most” innovative. This year, as in several previous years, BCG has created its “50 Most Innovative Firms” list. I guess you can tell from ...

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Innovation and the Renaissance Person

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It’s increasingly obvious that good innovators come in all shapes and colors, all moods and forms. What’s also obvious is that many of the best innovators seem to be “Renaissance” people – that is, people with a lot of interests or who are engaged in a lot of different fields. This always poses an interesting chicken and egg question for ...

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