Author Archives: John Hagel

Business Strategy Needs a Big Shift

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Business strategy has evolved dramatically over the past four decades in response to the Big Shift that is re-shaping our global business landscape. We’re on the cusp of yet another shift that will determine who wins and who loses in the years ahead. We've recently been exploring some key elements required to escape from the dark side of technology: passion, institutional innovation and movements shaped by narratives.

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Combating the Dark Side of Technology (Part 3)

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It'’s fitting that I originally penned the third installment of my “Combating the Dark Side of Technology” series on Martin Luther King day. He’s an icon of the power of narrative and its role in building movements that can fundamentally change how we live and work. Narratives are a third key component in our quest to move beyond the dark side of technology.

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The Dark Side of Technology

I’m going to disrupt the Silicon Valley script. You know the one. Every talk or article coming out of Silicon Valley follows the prescribed template: start with a dazzling description of awesome new digital technologies and then proceed to explore all the wonderful benefits and opportunities that these technologies will bring to us. I’m going to do something different. I want to explore the dark side of these technologies.

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What’s Missing in the Disruption Debate?

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I admit that I’m mystified by Jill Lepore’s article in the New Yorker attacking Clayton Christensen and his theory of disruptive innovation. Not only does it have a meanness that isn’t warranted, but it leaves the reader with an unanswered question: if Clay's theories are not helpful (and I still believe they are), how do we explain the cascading disruptions that are playing out in markets and industries around the world?

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