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How to Create a Culture Where You Can Capitalize on Innovation A 2015 BEI presentation by Jay Morgan, VP Global Innovation Bayer Consumer Care Jay Morgan shared his story of how Merck Consumer Care (now Bayer Consumer Care) began its innovation journey. The story takes place in Memphis, TN. It begins in 2011. It began with struggle and a question: ...

An odd dynamic is taking place among the C-suite of many companies. They demand more innovation from the organization without really knowing what that means and the implications it has for the organization. Innovation requires a change in the organization, but leaders are too often unwilling to do what is required to make the changes. When an organization needs more ...

Design thinking is considered a human-centered framework for problem solving, used in formal innovation work in many fields: health care, consumer products, software, medical devices, durable goods, services and city planning. Design thinking has been perhaps the most lauded innovation method. In brief, the phases include empathy, define, ideation, prototyping, testing and storytelling. Here’s the weird factor. The more I practice design ...

To successfully foster an innovation, you have to look through at least six different sets of eyes. First, you have to unlearn everything you know. Admit it. You are biased, pre-programmed, and your bonus is tied into business results. Apply sincere empathy with people who do not know as much as you. To enter a beginner’s mind and renew how you ...

The former CEO of Herman Miller, Max DePree said, “I’ve got so many MBAs, but what I need is a poet. Poets are the original systems thinkers.” This poetic mode is the critical perspective for a human-factor and design business – and Herman Miller is the most apt precursor in the design thinking revolution, so they knew the value of this ...

So, you want a job? We’ve been on a hiring frenzy at the Studio. Sadly, the drudgery of the interview process has wasted too much time and energy.

Encouraged by 1000s of Leadership Training workshops, books and sessions, I took a time to contemplate and draft my purpose. The idea is that if you know your driving purpose, this knowledge will guide and attune all future growth. The purpose will act as a point of inspiration, a decision filter, and also an endless surplus of renewal. Discerning a ...

In business there is no greater asset than an inspired culture. Such environments create a Happy Virus that leads to optimized bottom lines and thriving top-line growth.

When Netflix put the Video Rental Retail stores in their coffins, there was still a sizable segment of people who missed the convenience, were suspect of a mail-order or streaming subscription service, or simply didn’t have the connectivity to enjoy it. Enter, RedBox. A new smart-automated adaptation of the Blockbuster model, scaled down to be easy-to-manage, easy-to-implement, and easy to ...