Author Archives: Michael Graber

The (Fill in the Blank) Way

Each professional entity has a way of handling business. This way is encoded with spoken and codified rules and unspoken and non-verbal clues on how to perform. What gets done, how decisions are made, and how money is allocated can be defined as “culture.”

Read More »

Growing Together – Synthetic Teamwork

Growing Together - Synthetic Teamwork

In Henry Mintzberg’s 1994 landmark book, The Rise and Fall of Strategic Planning, the author calls for a new method to create effective strategies. He notes that, “Strategic planning isn’t strategic thinking. One is analysis, the other is synthesis.” Mintzberg draws a definitive line between those that create strategy and those that devise the plan, arguing that the two are ...

Read More »

Play to Win

Play to Win

While certain roles depend upon pinpoint accuracy (surgeons, logistics, pharmacy), most industries can be rethought and create more value – and most experiences can be made better – with a sense of wonder and human-centric user viewpoint.

Read More »

Why Experts Live in Fear

Why Experts Live in Fear

More trouble has fallen upon companies that tempt the universe with this ego-inflated statement: "We are the experts.” A sizable lack of innovation occurs in the practice of being perceived as experts instead of practicing humility in the workplace.

Read More »