Build Capability

Innovate by Adopting a Role Model Organization

A female hand to find select choose pick a businessman to dangle above a line of business people for employment recognition promotion hire etc

Can you innovate and improve business performance by copying another company from an entirely different industry?  This is what the Henry Ford West Bloomfield Hospital in Michigan did when it wanted to transform its customer service and operational efficiency.  The hospital borrowed some of the practices of a five star hotel and hired a new CEO who had previously worked ...

Read More »

The Lean Startup

The Lean Startup

Many of you ask us, ‘What is Lean Start-up?’ and almost as many follow up with the question, ‘Why should I care?’ While many people know start-ups like ride-sharing service Uber and accommodation sharing website Airbnb, many don’t know that what spawned these game-changing companies can also work for their own businesses.

Read More »

The Value of an Innovator Mindset

When it comes to driving innovation, the single most important consideration is mindset—the mindset of those attempting to achieve innovation, and the mindset of those they encounter. This is not speculation. In my peer-reviewed research, I have measured mindset and compared it to value creation, and it makes a huge difference in innovation success.

Read More »

How Online Marketing Helps Us Innovate

Back in the days of analog marketing execution, we marketers spent more time with the “softer” side of business insights. A lot has changed. We work at an accelerated pace, and we rely on data more than ever—rightfully so. But perhaps...

Read More »

Innovativeness – The Ultimate Transferable Skill

There may be no more important capability a person can have in the 21 st century than knowing how to innovate. Not just professional innovators, but every one of us. Personal innovativeness is not a single attribute, but rather a whole constellation of behaviors that in combination fulfill all of the diverse capabilities that innovation requires.

Read More »