Build Capability

Is Operational Excellence the Enemy?

OK I admit it. I’ve grown frustrated by the fact that a capability or insight that proves valuable to an organization – operational excellence – is also such a big impediment to innovation. It’s strange that something that in some regards is so good for an organization can also be so detrimental as well. How, you might ask, is a ...

Read More »

An Innovation ‘Quick Fix’

Recently we received a call from a potential client. The individuals I spoke with noted a number of significant issues preventing them from innovation effectively. As I recall there were several significant issues: an ‘engineering’ oriented culture, several large customers who demanded exceptionally high quality, few competitors and a complete lack of risk taking in the organization. The good news ...

Read More »

Instinctual Innovation versus Intellectual Innovation

One of the best Twitter names that I’ve come across recently is @ShowerThinker. It’s an account for an inventor that makes post-it notes for the shower called Aqua Notes. This Twitter name captures a well-understood fact – that a lot of great ideas (and ultimately innovations) come to us not from brainstorming, but from the connection to our subconscious that ...

Read More »