Consumer Innovation

modelH update: Customer Relationships

We just wrapped up our 9th business building block sprint on Customer Relationships. In summary, the sprint for Project 1.9 completed 3 objectives: What questions to ask about Customer Relationships on the modelH canvas; Defining how to build Customer Relationships for healthcare companies; and a look at how to measure Customer Relationships for healthcare companies. To see the results, continue....

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Trending: Beggin’s Spooktacular Canines

With Halloween festivities in full swing, a growing trend of dressing up 4-legged friends in Halloween costumes is evident both, online and in real life. Hundreds of costumed canines strolled in Tompkins Square Park in New York City on October 26th for the Halloween Dog Parade, the biggest and most highly competitive costume contest for dogs in NYC.

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Big Ideas and Process Excellence

One of the things we're also telling our clients when it comes to innovation is that they shouldn't always make the assumption that big ideas should be the only thing on their radar, when in fact we believe that 'process excellence' has the potential to create a similar, if not larger, return on investment than big ideas.

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