Participative Innovation at France Job Center

Le Lab RH

Reynald Chapuis is Innovation and CSR manager at France Job Center (Pôle Emploi). He shares with us the various and tangible initiatives he lead at Pôle Emploi, from participative innovation, E-Novaction platform, Innovation Lab, Innovation App store,, to the open innovation cluster, Lab RH. Welcome to a world where unemployment is not a fatal, but can trigger a rebound.

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5 Steps Towards a Clear Focus to Any Business Challenge

It’s essential to phrase your focus properly. If you ask the wrong question you will simply end up with useless answers. Use these 5 guidelines to make sure your focus is razor sharp.

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How Leaders Can Foster an Innovative Climate


I consider that there are two types of innovative climate. One is the microclimate that you create in a workshop situation. The other is the macroclimate that you develop in the organisation.

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Business Transformation Is All About Feedback


We aim to optimize performance, hence the business term: Performance Management. Sounds simple, but of course it isn’t. Humans have a lust for control and have developed quite a few mental concepts to ‘control’ performance management; processes, ratings, manuals, competency frameworks, forms, collective labor agreements, etc.

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How HR Can Drive Innovation for Customer Satisfaction

What is the purpose of Human Resource Management? Is it to administrate brains, send them letters and pay them? Or is it to connect brains, drive innovation and delight customers? The answer is both.

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