Culture & Values

A Peek Inside the Mind of Jeff Bezos

It is not too often that the leader of a Fortune 500 gives you an insight into how their company achieves competitive advantage in the marketplace in a letter to shareholders, instead of launching into a page or two of flowery prose written by the Public Relations (PR) team that works for them. The former is what Jeff Bezos tends ...

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Power Management: Simplifying the Organization

Organizational complexity and bureaucracy are a threat that managers must continually be wary of… The term change fatigue is a real and common problem that organizations face and must deal with when considering a change or transformation initiative, or even a simple process improvement initiative. But at its source is the manager. The late Peter Drucker once said, “Much of ...

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Building a Culture that Thrives on Innovation Agility

Innovation Excellence

We are living in an age of disruption, where changes are accelerating making innovation a strategic and systemic necessity and competitive lever to ensure your organization's survival and sustainability. Living now in what Daniel Pink describes as “The Conceptual Age” our attention needs to be on both enhancing creativity, agility and in developing customer empathy.

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Why Cultivate Innovation Agility?

I was at a committee meeting recently and one of the guiding principles adopted by the team was “agile decision making – the 80:20 rule”. When I inquired as to what “agile decision making” actually meant, I was informed that it meant accelerating planning by making fast decisions that did not need to be “perfect”. So does this mean that I ...

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