Culture & Values

Overcoming Hurdles to Scaling Innovation

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Crossing the Chasm To put it simply, everyone has good ideas — and some have great ideas. But the imperative of any innovation program is in its ability to scale and realize its financial promise. We call this “crossing the chasm.” It is critical in any development process that innovation ‘show stoppers’ are recognized and nurtured quickly. For some innovations, ...

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Want To Hire Innovators? Here’s How You’re Dismissing Them

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Most organizations are not set up to hire innovators, rather they filter them out. Why? Because they follow the tried and true solid advice for making good hiring decisions: hire for culture-fit. To hire for culture-fit is to hire for comfort, the short-term, sameness; to keep optimizing what is rather than creating what’s next. The problem with hiring for culture-fit ...

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Moving Away from Best Practices

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If the work is new, there is no best practice. When you read the best books you’ll understand what worked in situations that are different than yours. When you read the case studies you’ll understand how one company succeeded in a way that won’t work in yours. The best practices in the literature worked in a different situation, in a ...

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Innovation and Organizational Culture

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Recently, the Boston Consulting Group (BCG) has published key findings of their latest “Most Innovative Companies 2014” survey. Beside the annual ranking, headed by the top three companies Apple, Google and Samsung, some insightful outcomes with regard to organizational and cultural requirements have striked my eye. According to BCG’s research, successfully innovating companies approach innovation as a system. The system is rooted in experimentation, and, like all adaptive systems, ...

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Innovate by Adopting a Role Model Organization

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Can you innovate and improve business performance by copying another company from an entirely different industry?  This is what the Henry Ford West Bloomfield Hospital in Michigan did when it wanted to transform its customer service and operational efficiency.  The hospital borrowed some of the practices of a five star hotel and hired a new CEO who had previously worked ...

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