culture

What If You Asked “What If?”

Recently I was doing a keynote presentation on innovation when a member of the audience, a senior manager at a large company, posed this question: “What’s the difference between individual and organizational innovation? We have plenty of people who come up with good ideas, but nothing new ever seems to get done in our company.” This particular manager happens to ...

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Building Corporate Innovation Capability

Great Initiative from Statkraft by Stefan Lindegaard I have been invited to work with Statkraft, Europe’s largest renewable energy company on their Innovation Agent Programme. This is the second year, I am involved in this programme and I am quite impressed by their efforts. A key goal of the programme is to increase Statkraft’s innovation capability. This is partly measured ...

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Rethinking Privacy

Bynamite – Is it the modern day Madonna-Whore complex? by Ric Merrifield Bynamite Reputationdefender MyIDPal Abine Foursquare . . .even Zillow Not familiar with these companies? You should be, because they are plotting the course for the future of internet privacy and how we interact with people and merchants. Bynamite is just the latest and there is a very good ...

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One Reason Communications Are Difficult

The other day, I described a conference call I’d been on as “interesting.” By “interesting,” I really meant “completely whacked out that the client didn’t understand why we were doing what we were doing which was exactly what they had asked us to do.” It struck me just how versatile a word “interesting” really is. I use it a lot ...

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Reinventing Customer Relationships

Are yours updated or out of date? by Holly G. Green Have you taken a serious look at your customer relationships recently? If not, now would be a good time. Recently, IBM polled more than 1500 CEOs, general managers, and public sector leaders around the globe on a variety of topics, including customer relationships. This cross-section of executives represented organizations ...

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What the World Cup is Telling Us

Have you been watching the World Cup? I am a huge soccer fan and really enjoy the World Cup because it’s such a fascinating international spectacle. Plus, it never fails to serve up some interesting lessons that have real application in the business world. For example: Life isn’t always fair. The U.S. team was victimized more than once by highly ...

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Building a Culture of Innovation From the Inside Out

A Kaiser Permanente Perspective by Jennifer Ruzek Liebermann (via THCB) “How do you inspire and enable innovation in a large organization?” That’s the question I grapple with daily as director of Kaiser Permanente’s health care innovation center. I’ve observed that it isn’t sufficient to have a dedicated Innovation Center, an Innovation & Advanced Technology Group, or in-house Innovation Consultancy design ...

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Importance of Change and Stakeholder Management

I have seen it happen over and over again: innovation project teams wanting to introduce innovation processes without working change and stakeholder management. People either “just forget” or think they move faster when they don’t involve a wider audience. They might in the beginning, but this attitude might backfire quite badly when trying to “push” the new processes into practice. ...

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Rethinking the Role of a Manager

The root of the word “manager” comes from the same root as the words “manipulate” and “maneuver”, meaning to “adapt or change something to suit one’s purpose”. Although these words may carry a pejorative meaning, there is nothing inherently wrong with them. Indeed, into each life a little manipulation and maneuvering must fall. For example, if the door to your ...

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Taking the NO out of InNOvation

10 NO’s Blocking Business Innovation by Mike Brown From experience and ongoing research, there are fairly common situations Blocking Business Innovation across companies. No business has all of them, but the presence of just a couple of them will scuttle the most modest dreams of bringing new possibilities to life to benefit others. None of these NO’s are insurmountable, so ...

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