Design

Innov’Up at La Poste (French mail company)

Innov'Up at La Poste (French mail company) -Innovation Excellence

Aude Le Carpentier is in charge of Innov’Up Creativity, in the Service-Mail-Parcel sector of La Poste. She’s a 27 year-old manager of a team of 15 creative people, helping business teams to develop innovative services. She kindly accepted to answer our questions on the story of Innov’Up. 1)  What is ‘the reason why’ for Innov up Creativity? Where does it ...

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Making Design Thinking Work in Complex Ecosystems

Whilst the practice of “build-test-fail-learn-iterate” can lead to elegant innovation and superior user experiences in relatively simple, linear 1:1 company-customer markets such as consumer goods or tech, in markets characterised by many stakeholders with often competing interests, design thinking is less effective.

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The Connecting Art of Selling Outcome-Based Solutions

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The typical linear and often siloed mindset that we have for much of our innovation thinking within our business organizations has to rapidly fall away. We are in the ‘cusp’ of a fundamental change that technology, platforms, and connected ecosystems will bring into the mix for connecting and collaborating in dramatically different ways than the past.

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