Finance

Innovations in Fintech

Innovations in Fintech

Technology automation tends to have two phases: In the first phase, automation replaces human decision-making and process with an inflexible set of rules, often creating new problems even as it solves old ones, and shutting out those who may be outliers or may be “exceptions to the rule.” But the next phase is where the innovation really kicks in, and this is when that automation becomes intelligent, data-rich, and capable of actually making rational decisions that improve and enhance the level of customer service, and open up new opportunities for the business that could not have existed previously.

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Innovation for Financial Services

Innovation for Financial Services: A Status Update from the InnoFin 2015 Conference

Innovation for financial services is to a large degree around using technology to disrupt various business model components. The focus is on achieving economies of scale, increasing efficiency, and facilitating peer-to-peer in-teraction. Different stakeholders play different roles in the FinTech ecosystem. There is a trend toward better ser-vicing customer needs relying on omnichannel experiences. Regulators should be seen as a friend rather than an enemy. But most important, the future starts now, and can only be approached with sound change management capabilities.

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The Customer-Funded Business – Part 2

John-Mullins

I had the opportunity recently to interview one of my favorite professors from my time at London Business School, John Mullins. John taught a host of great entrepreneurship courses when I was there at LBS and continues to be a great teacher and a prolific writer. His latest book is titled The Customer-Funded Business. This is the second part of a two-part interview with John.

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The Customer-Funded Business

Customer-Funded-Business-200x300

I had the opportunity recently to interview one of my favorite professors from my time at London Business School, John Mullins. John taught a host of great entrepreneurship courses when I was there at LBS and continues to be a great teacher and a prolific writer. His latest book investigates the customer-funded business and what it takes to pursue this type of business successfully.

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