Interviews

Sense and Respond

Jeff Gothelf Sense and Respond

I had the opportunity recently to interview fellow author Jeff Gothelf to talk with him about his new book Sense and Respond, which is his second book with his co-author Josh Seiden and a major publisher. Congratulations Jeff! 1. Why is it so important that companies embed the two-way conversation with customers at the center of what they do?

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Talking Innovation and Digital Transformation on DisrupTV

DisrupTV Interviews Braden Kelley

DisrupTV co-hosts R “Ray” Wang of Constellation Research and Vala Afshar of Salesforce.com in Episode 63 recently sat down with Innovation Excellence co-Founder Braden Kelley to chat about a range of innovation, digital transformation and organizational change topics. DisrupTV is a weekly Web series that airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by ...

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A Peek Inside the Mind of Jeff Bezos

It is not too often that the leader of a Fortune 500 gives you an insight into how their company achieves competitive advantage in the marketplace in a letter to shareholders, instead of launching into a page or two of flowery prose written by the Public Relations (PR) team that works for them. The former is what Jeff Bezos tends ...

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