Leadership & Infrastructure

Business Transformation Is All About Feedback

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We aim to optimize performance, hence the business term: Performance Management. Sounds simple, but of course it isn’t. Humans have a lust for control and have developed quite a few mental concepts to ‘control’ performance management; processes, ratings, manuals, competency frameworks, forms, collective labor agreements, etc.

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Coaching to Overcome the Ten Innovation Intractables

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If you could ask a series of question that might help unlock innovation blockages it would make such a difference to our innovation performance and engagement. I think this might need a good external facilitator as my recommendation, one who has deep innovation knowledge and expertise, able to manage the ‘dynamics’ within the room.

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Reimagining the Workday

As workplaces continue to innovate, technology should knock down the obstacles between us and our work, increasing our willingness and ability to work and accomplish great things. Follow these four strategies to make better use of technology and bring your office into the future.

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Fighting Back! The Culture of Fear and Innovation Assassination

The chances of successful innovation implementation must appear pretty bleak. Even the terms themselves—“innovation assassination” and “culture of fear”—are incredibly ominous-sounding. But fear not, there are ways to fight back against the culture of fear and innovation assassination and come out on top. One practical step an organization can take...

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How to Embrace Risk to Create Value

Risk has a bad reputation, and for valid reasons. Nothing can negatively impact revenue, pollute a healthy customer base, or disappoint shareholders quite like it. This is why industries spend millions of dollars a year just to avoid risk.

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Innovation: A Journey of Discovery

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Innovation gets defined so many ways that it can be confusing. While there is a repeatable framework for creating new value, the iterative nature of front end discovery work can perplex those who believe that work should be linear.

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How to Innovate Strategically [infographic]

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In the "How to Innovate...Strategically" paper, we examine how and when to use four common approaches to innovation, and which companies excel at each. We uncover the limitations and the challenges when implementing each method, and the top supporting tools for each approach.

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