Psychology

The Uncertainty Problem

Business runs on certainty.  Investors want predictable profits and will punish companies that vacillate up and down.  Managers want accountable employees who they can trust to get things done.  Customers want to deal with firms that they can be sure will be around next week. When things are uncertain, penalties are imposed. Valuations tumble, people get fired, customers flee.  That’s ...

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Innovation and Bridging the Generational Divide

Innovation and Bridging the Generational Divide

How to Fine-Tune Working Relationships between Boomers and Millennials to Create Harmonious Innovation Teams The innovation book Robert’s Rules of Innovation: A 10-Step Program for Corporate Survival lays out a step-by-step framework of 10 Key Imperatives that an organization must take to achieve profitable business growth through innovation. While a structured, repeatable innovation process is critical to create and sustain ...

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How to be Radically Open-Minded

How to be Radically Open-Minded

(in times of exponential change and innovation) Most of us like to see ourselves as open-minded. In the workplace, we claim to be open to our colleagues’ ideas and suggestions, and from time to time we even go along with some of those ideas rather than ours. As long as their ideas don’t compete with our paradigms, assumptions and preconceptions ...

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Happiness as a Company Goal

Happiness, the highest goal in life? Can you think of a higher goal in life than happiness? That’s hard right? Looking back in time, many philosophers from all eras have thought this through from different angles. From Socrates and Epicurus to Siddhartha and Confucius, they all concluded that happiness is a state of consciousness and something you can influence with a certain life style.

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The Value of an Innovator Mindset

When it comes to driving innovation, the single most important consideration is mindset—the mindset of those attempting to achieve innovation, and the mindset of those they encounter. This is not speculation. In my peer-reviewed research, I have measured mindset and compared it to value creation, and it makes a huge difference in innovation success.

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Business Transformation Is All About Feedback

We aim to optimize performance, hence the business term: Performance Management. Sounds simple, but of course it isn’t. Humans have a lust for control and have developed quite a few mental concepts to ‘control’ performance management; processes, ratings, manuals, competency frameworks, forms, collective labor agreements, etc.

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