Psychology

The Eight Change Mindsets

The Eight Change Mindsets

If your organization is seeking to create a continuous change capability, it must have a strong focus on increasing its organizational agility. As you use the Change Planning Toolkit™ to kick off your next project or your next change initiative, keep thinking about what the minimum viable progress (MVP) might be in order to maintain momentum. This is very similar to the idea of a minimum viable product, a key lean startup concept popularized by Eric Ries, author of the bestselling book, The Lean Startup.

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Pyramid of Results, Motivation and Ability

When engaging in a change effort it is important to focus not on outputs but on outcomes. The difference is sometimes subtle for people, but the biggest difference is that outputs are usually activity-based where outcomes are behavior-based. There are several good behavior modification frameworks out there including the Six Boxes framework from Carl Binder, the Six Sources of Influence framework from...

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The Big Change Management Lie

The idea that people always resist change is a lie, and it is extremely damaging to organization's seeking to increase their organizational agility. The truth is that people only resist changes that they either do not understand or for which they do not interpret there to be benefits great enough to offset the costs of their participation. The truth is also that the natural response to a potential change in an organization is greatly impacted by the level of trust in an organization.

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