Strategy

The Uncertainty Problem

Business runs on certainty.  Investors want predictable profits and will punish companies that vacillate up and down.  Managers want accountable employees who they can trust to get things done.  Customers want to deal with firms that they can be sure will be around next week. When things are uncertain, penalties are imposed. Valuations tumble, people get fired, customers flee.  That’s ...

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Artificial Intelligence and the Consulting Industry

Artificial Intelligence and the Consulting Industry

The same technologies that have led to the growth of consulting companies over the last couple of decades, will begin to lead to a shrinking of those same consulting firms. The increasing diversification of the large global consultancies into other specialties is the first step to what is an inevitable shrinkage forced upon the industry by three factors.

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The Tony Soprano Problem

The Tony Soprano Problem

Tony Soprano, the heavy-handed mafia boss from the famous TV show, was a master of coercion.  Through violence, extortion and bribery he rose to the top of his industry, leaving competitors in his wake.  Despite the high employee turnover in his organization, he achieved attractive margins. Yet sensing that he could benefit by exploring alternative strategies, he often sought the advice ...

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Consulting Industry Caught in the Crossfire

Consulting Industry Caught in the Crossfire

The worlds of employment and business are becoming increasingly turbulent as the stability of the enterprise grows ever shorter, the loyalty of the enterprise to its people faces extinction, and the wealthy countries of the world stand at a precipice of overhanging debt. Increasingly intelligent digital technologies and mercurial customer expectations threaten both people and enterprise at every turn.

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How Many Types of Innovation are there?

Ten Types of Innovation

The simplest way to categorize innovation is into two types – incremental and radical.    Incremental innovation is an improvement in an existing thing (e.g. product, process or service).  Radical innovation is finding an entirely new way of doing something.  For example if you had been making spectacles in the 1950s then plastic lenses instead of glass lenses would have been ...

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What’s Your Innovation Ambition?

What's Your Innovation Ambition?

As Oscar Wilde said, “We are all in the gutter; but some of us are looking at the stars”.  To me this phrase says a lot about ambition.  It starts with a vision, a dream, an inspiring view of where we want to be in the future.  Of course the bit about being in the gutter is a bit dramatic; ...

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Top 20 Innovation Articles of July 2016

Drum roll please… At the beginning of each month we will profile the twenty posts from the previous month that generated the most traffic to Innovation Excellence. We also publish a weekly Top 8 as part of our FREE email newsletter. Did your favorite make the cut? But enough delay, here are July’s twenty most popular innovation posts: Lessons from ...

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