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How Experian Built a Disruptive Data Business

When Eric Haller graduated with a degree in finance from San Diego State University in 1990, he didn’t have a clear idea of what he wanted to do. If he was on the east coast, he probably would have gone to work at an investment bank, but he ended up as a statistical analyst at Visa in Foster City, and would later say it was a case of being in the right place at the right time.

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It Takes More than a Big Idea to Change the World

In 1882, just three years after he had almost literally shocked the world with his revolutionary lighting system, Thomas Edison opened his Pearl Street Station, the first commercial electrical distribution plant in the United States. By 1884 it was already servicing over 500 homes. Up till that point, electric light was mostly a curiosity. While a few of the mighty elite could ...

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Business Transformation Is All About Feedback

We aim to optimize performance, hence the business term: Performance Management. Sounds simple, but of course it isn’t. Humans have a lust for control and have developed quite a few mental concepts to ‘control’ performance management; processes, ratings, manuals, competency frameworks, forms, collective labor agreements, etc.

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