Tag Archives: Apple

Seek Out Unhappy Customers

A better source of incremental innovation is the customer. If you keep making your product better and easier to use for him or her then you are adding value rather than just adding features. The unhappy customer is the place to start – so seek him out.

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Why SIRI And Not Watson?

Our first impression, of course, is that SIRI is much more suitable as an app. Turns out SIRI continually learns.. And at first glance, Watson seems extremely complex and complicated. We all remember Watson at the famous jeopardy TV game…we were all blown away. Imagine the possibilities that Watson can offer..

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Desperately Seeking WOW

There is a twilight period triggered by a business downturn when the leaders and innovators demonstrate whether they are leading change or being chased by change. Recently, some painful examples from global companies illustrate what business has to do during the limited twilight period when bright business conditions transition to dark and stormy. In my experience...

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