Tag Archives: customer focus

A Peek Inside the Mind of Jeff Bezos

It is not too often that the leader of a Fortune 500 gives you an insight into how their company achieves competitive advantage in the marketplace in a letter to shareholders, instead of launching into a page or two of flowery prose written by the Public Relations (PR) team that works for them. The former is what Jeff Bezos tends ...

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3 Key Skills that Enable Innovation

Innovation is obviously a major attribute in the competitiveness of a company (or a government, or a school, or an individual). There are many ways to achieve innovation, and no one aspect will be enough. There is no question that sometimes one very smart person can generate incredible innovations. However, this isn’t very replicable or sustainable. Being innovative is not ...

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