Tag Archives: lean

What if We Listened to All of Our Stakeholders?

For the past year, I’ve been working with a Baptist minister, Rev. Jeffrey Brown, to help fund and scale his proven approach to violence reduction. Rev. Brown has spent the past 25+ years helping Boston and 21 other communities reduce violence. His TED talk tells the story about the The Boston Miracle — a 29 consecutive month period of zero juvenile homicides. As ...

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Stop Innovating!

Do you think they have “innovation days” at Google, GoPro, and Netflix? At these companies, every day is innovation day! At Google, everyone gets 20% time to do whatever he/she wants. Most of Google’s new products and features come from this kind of tinkering and in-house organic hustle. They don’t come from planning or innovation days.

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Lean Innovation Series – Introduction

I've started working with a local healthcare insurance company in a role focused on driving improvement and innovation in its membership and billing operations. The company has a big focus on LEAN throughout the company and always has some sort of value stream mapping (VSM) or rapid process improvement workshop (RPIW) going on through the Kaizen Promotion Office (KPO). Despite this only being my second week on the job, I have already been involved in the company's LEAN efforts.

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Lean v. Innovation…Wrong Question!

I get the question all the time, especially from organizations who have significant investment in some process improvement program — like a "lean six sigma" or "lean kaizen" initiative - and have picked all the low-hanging fruit clean, squeezed as much inefficiency from their work as is humanly feasible, and are now realizing that their beloved program wasn't all that market-focused.

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