Innovating Up and Down

What is the first thing you do when you step into an elevator? For most people: push the button of the floor you are going to. Not so with a new breed of elevators manufactured by Schindler North America. These elevators have the buttons on the outside, not inside. The buttons for selecting your floor are on each floor. Instead ...

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Customer Resistance to Innovation

Sometimes the biggest resistance to innovation comes from the person who should benefit most from it – the customer. Customers can be very conservative. When you come along with an unorthodox new product or service they are often initially unimpressed. Why should the buyer take a risk with your unproven new gizmo? He knows that new products often have bugs ...

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Big Box, Little Box

Have you seen it? Best Buy 2.0, I mean. They’re going up everywhere. They’re less than 10% of the normal 40,000 square foot big box Best Buy. I’m not talking about the store-within-the-store structure they use for selling cellphones. I’m talking about stand-alones of the same flavor going up in malls and downtown areas. Best Buy Mobile. Little boxes, just ...

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Happy 60th Anniversary China!

When Are We Seeing A Parade Of Chinese Global Brands? by Idris Mootee Happy Birthday China! China celebrated its rise to a world power over 60 years of Communist rule recently, showing the world their capabilities in its biggest-ever parade of state-of-the-art military hardware. It has come a long way and still has a long way to go. I attended ...

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A No Spin Zone

Status Quo - The Big Lie

As a follow-up to my interview last week with Chris Brogan, New York Times bestselling author of “Trust Agents”, I felt that it was only appropriate to take a closer look at the topic of trust. My feeling is that business should be a no spin zone because trust really does matter. However in the wake of some of the ...

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Live Coverage of the World Business Forum

We will be bringing you live coverage on Twitter of the World Business Forum today and tomorrow (October 6-7, 2009) from the Radio City Music Hall in New York City. Here is a partial list of the amazing speaker lineup: PRESIDENT BILL CLINTON – Embracing our Common Humanity PAUL KRUGMAN – The Future of the Global Economy GEORGE LUCAS – ...

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Content is No Longer King

We often hear that content is king. But I wonder if this is still true. Let’s take some very simple examples. I am sure most of you know that the iPod was not a revolutionary invention. It was merely a new spin on the already existing MP3 player. The real innovation was the integration of the iPod with iTunes. This ...

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Generating Social Leads

Let’s face it, the term ‘social media’ doesn’t mean much. It’s passive, and speaks more to the channel vs. the intent or objective of what’s actually happening there. Your customers are talking to each other. They always have. Only now, they have tools to do it faster, in real-time, and in front of everybody else. That’s social media. But social ...

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Is Open Innovation really cheaper?

The longer you hang around a subject, the more interesting the rumors and misperceptions. Innovation seems to spawn a number of fallacies, probably because it is very important, haphazardly performed and misunderstood by management. The combination of importance, carelessness and ignorance probably spawns a lot of fallacies. In fact, it sounds a lot like teen sex in a way. One ...

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