How Scalable is Your Human-Centered Innovation Strategy?

This blog post was written in concert with my colleague and Senior Director, Business Development, Gongos, Inc. Crystle Uyeda. The adage “if you build it, they will come” is an outdated relic in the world of business. Yet, with the rise of human-centered design, design thinking, and similar frameworks that preach a focus on user needs to guide innovation and ...

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Innovation after crisis: is your innovation organization resilient?

Innovation is about creating the future you wish to see. The future will probably not be limited to getting back to normal after crisis. Some activities may be de-prioritized, and innovation endeavor put on hold: previous directions will be questioned. Building tomorrow’s world starts today! Innovation can be leveraged for inventing post-crisis future for your company: accordingly, you need to ...

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Why We Fail To Plan For The Future

I was recently reading Michiu Kaku’s wonderful book, The Future of Humanity, about  colonizing space and was amazed how detailed some of the plans are. Plans for a Mars colony, for example, are already fairly advanced. In other cases, scientists are actively thinking about technologies that won’t be viable for a century or more. Yet while we seem to be so ...

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Using limits to become limitless

[I wrote this pre-COVID-19 but it seems more pertinent than ever…] I had coffee with a wonderful young artist-entrepreneur at Melbourne’s NGV [before things shut down] who told me that his creativity is best “without constraints.” I looked at his art and stage design work and his three budding startups and had to agree that this seemed to be working ...

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Ten Questions to ask During a Recession

If your organisation is facing a difficult time during the current downturn then here are some questions to ask at your next executive meeting. Are we doing all that is necessary in order to survive? I guess that is the question that you are already sharply focussed on.  So we will not go into all the ancillary questions and issues ...

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Give Back It’s Still Cool

Hello Disruptors!As we kick off a new month with tons of unknowns and uncertainties ahead, it’s become clear to me that we need a mission. Like, one big jump-in-it-together mission where we take off the handcuffs and make sh*t happen. Are you bold enough to join us?Now isn’t the time to take a break from being a disruptor. Instead of letting ourselves be consumed with fear and questions, let’s turn ...

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FINDING JOY IN THE YUCK

FINDING JOY IN THE YUCK Thirty frickin’ more days of social distancing. Really? The other night, we learned that we were going to have to live in our new norm of social distancing and shelter-in-place for at least another 30 days. I have to admit, these were not the words that I wanted to hear. Stress is getting higher in ...

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Going From Blind to Bright.

Quick bullets. 200 words spent on Brands’ blind spots turned into bright ones, after three months of a nasty 2020. One: be transparent. Be like water, the motto reads. Here, it’s more being transparent in what you do, being first of all social, as water is one of the ultimate social goods, and, obviously, becoming adaptable to any situation. Two: ...

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Four Types of Customer Experiences for Competitive Advantage

Want to improve your customers’ experience? Try these connected strategies. What’s the secret to a winning business model and long-term competitive advantage? It’s not just about technology, products and services. Your customer experience may just be the ultimate competitive advantage. Strategy and innovation experts Nicolaj Siggelkow and Christian Terwiesch just published a new book called Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage.  ...

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