Management

Should you be measuring ROR instead of ROI?

For literally decades, the notion of return on investment, or even more specifically return on invested capital (R.O.I. either way) was the gold standard for justifying a business decision. If the return exceeded the investment enough (also weighing risk, disruption, and many other factors) then it would get the green light for funding. This was, and is, especially common in ...

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Magic Wand of Strategic Planning

Imagine if Hogwarts, the mythical school of magic and sorcery in the Harry Potter books, taught strategic planning. You could use enchanted mirrors to gaze into the future with unerring accuracy. You could conjure up potions for warding off evil competitors, recite charms for turning lousy products into perennial moneymakers, and chant incantations for rendering customers intensely loyal under your ...

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Battlefield Innovation Lessons for Business Leaders

Let’s be clear, business is not war. But if you are operating in a fierce marketplace then it can feel like it. Many of the methods we use in our sales campaigns, marketing strategies and competitive tactics are based on military analogies. So what lessons can business leaders today learn from the history of warfare? Here are some that seem ...

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Three Enterprise 2.0 Themes to Watch in 2010

Enterprise 2.0 continued its growth and maturation in 2009. We saw the rise of the Enterprise 2.0 consultancies, including Dachis Group, Altimeter Group and Pragmatic Enterprise 2.0. Andrew McAfee published his book about Enterprise 2.0. We saw the rise of the 2.0 Adoption Council. And based on what can be gleaned from vendors, more enterprises are deploying social software. For ...

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10 Lessons Learned from 2009

Wow, what a year! 2009 has come and gone, and many of us are taking a huge sigh of relief. Going through one of the worst recessions in U.S. history will certainly take the wind out of your sails. But we appear to have weathered the worst of the storm. And while the economy might not rebound with the speed ...

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Creating Creative Meetings

Did use an abacus or slide rule to build your FY’10 budgets? To prepare and distribute information about next year’s Marketing Plan did you use a typewriter and make a duplicate with a layer of ink paper? Or did you hand crank copies on a Ditto (or Verifax) machine? Of course you didn’t. That would be crazy and inefficient. We ...

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Getting Others to Think Strategically

Which is more important for a business to engage in – strategic planning or strategic thinking? If you answered “both,” you win the prize. What’s the difference between the two? Typically, strategic planning involves a formal process whereby company leaders and senior managers gather for a day or two and peer into the future to chart a course of action ...

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Who is Responsible for Innovation?

I run across a lot of organisations that say that ‘innovation’ is one of their core values, but their actions don’t support innovation at all. Every once in a while, one of them decides that it is time to get serious about innovation, and that’s when I get called in to help. As John has described, one of the first ...

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Keeping it Simple

One of the most effective ways to order your world is to simplify everything you encounter. However the problem is that keeping it simple often becomes very difficult when our basic human nature is to over-complicate everything we touch. In thinking about the people I respect the most, to the one, they possess the uncanny ability to take the most ...

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