Tag Archives: Innovation

Four Types of Customer Experiences for Competitive Advantage

Want to improve your customers’ experience? Try these connected strategies. What’s the secret to a winning business model and long-term competitive advantage? It’s not just about technology, products and services. Your customer experience may just be the ultimate competitive advantage. Strategy and innovation experts Nicolaj Siggelkow and Christian Terwiesch just published a new book called Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage.  ...

Read More »

Innovating for Success after COVID19

We will beat the COVID19 virus, and innovation will play a key role in that victory.  We will find new treatments, using either new drugs, or hopefully fast-tracking reapplication of existing ones.  We will reapply existing technology to mass produce respirators. Nothing spurs innovation like a crisis, or a war, and we are in the middle of both. How quickly we’ll achieve ...

Read More »

Upskilling to drive growth in times of uncertainty

Someone asked me recently, how many times I have reinvented myself and my business, throughout my long and stellar career. I found myself hard-pressed to accurately share the actual number. It seems that, for me, reinvention became a really useful and rewarding habit, especially as it forced me to upskill, to successfully and continuously adapt to the constant barrage of ...

Read More »

Evoke Deep Change by Shifting Consciousness

Australia is experiencing a range of catastrophic Black Swan environmental events, including mega bushfires, floods, hail and dust storms which have now catalyzed as serious wicked problems. Simultaneously, we are living in disruptive VUCA conditions, yet we are generously and courageously helping out others, to save homes, native animals, and flora and fauna. In a state of political instability and ...

Read More »

Why Is Innovation So Important for Businesses?

why is innovation so important for businesses?

Even in our line of work, we often meet people who aren’t very familiar with innovation. As such, we often get to answer the question of what exactly innovation in business is, and why businesses should care about it. Given how vaguely the term innovation is used, that is hardly surprising. Also, while we’ve seen more and more industries being ...

Read More »

The Flywheel of Growth – A Strategic Innovation Framework

Flywheel of growth – strategic innovation framework

These days virtually everyone agrees that innovation is strategically important. For example, in an international PwC innovation survey of roughly 250 CEOs, only 3% said that innovation is not a strategic priority for them. Regardless of these results, organizations often struggle in aligning their innovation efforts with their overall strategy. On the other hand, top performing innovators always seem to have a clear focus in ...

Read More »

Forget Your Business Plan. Create a Strategy Map.

Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at HP, and then consulting to both startups and big companies like Disney, Visa, Colgate, Medtronic and others, I’ve created hundreds of strategic plans. Business strategy used to be a clear and methodical process. No more. Today’s discontinuous technologies and disruptive change have reinvented the ...

Read More »

Pros and Cons of Becoming an Innovation Consultant

One question many innovators face at some point in their careers is whether to work in a large, corporate organization, or in a small start up or consultancy. Today I want to revisit and update a blog I wrote a few years ago for LinkedIn that discussed some pros and cons of consultancy versus corporate innovation.  At that time I ...

Read More »